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Hey there! Your registered email id/phone number is directly linked to your account. As a result we cannot currently allow you to change your email id o...
Thu, 8 Feb, 2018 at 7:42 PM
We are sorry to here that your phone got lost/stolen. However you can rest assured that your wallet will be safe! Mudrex is an extremely secure exchange...
Thu, 8 Feb, 2018 at 8:38 PM
Mudrex is an extremely secure exchange. To prevent theft/damages due to loss of phone, we do not store any tokens on your phone. Your tokens can only be acc...
Thu, 8 Feb, 2018 at 8:43 PM
At Mudrex we want to make sure that all transactions you do are secure. As a result we send OTP where ever security is important. Mudrex will always sen...
Thu, 8 Feb, 2018 at 9:13 PM
Account deactivation is IRREVERSIBLE and as a result is typically not recommended. Once deactivated, you will NEVER be able to access your account ad as a r...
Thu, 8 Feb, 2018 at 9:20 PM