Mudrex uses best in class technology to verify our users. For >70% of our verification happens instantaneously in an automated way using state of the art machine learning powered by our award winning partners.
In some cases where the user does not submit photographs/documents which are clear, our system falls back to a manual verification process.
Manual verification typically takes less than 48 hours to complete. In some cases when we see high registration rates, the verification process might take upto a week.
In case your documents have been submitted for more than 1 week and verification has not yet been completed, kindly raise a support query with your registered email id and phone number.